• Q:Can i add my own logo to my items?How can i do it? You can send me your logo,price tag,distribution or any info you need to add. ...

  • Do not use alcohol cleaner on the suede eyelashes as it may weaken the strap.Use a cotton swab to gently rub some oil-free make-up remover along the false eyelash belt and wait a few seconds for the glue to begin to dissolve.Then, gently push the eyelashes down without using a separate harness to a...

  • Yes, we offer a generous discount to professional makeup artists. Just please contact us.

  • Yes, Charming Bay Lashes are available to qualified salon owners, specialty boutiques and approved online retailers. To inquire about our exciting wholesale opportunities please contact us. ...

  • Charming Bay Lashes are made from 100% natural sterilized mink fur. Cruelty-free, our mink is harvested during the mink animal's natural shedding season. We do not add any chemicals or dyes to our la...

  • Mink lashes have a natural shine and texture that cannot be duplicated with synthetic lashes. They are lightweight, comfortable to wear and can be worn up to 25 times. Synthetic lashes look fake, do not last as l...

  • Our client services team are available 24/7 via email or live chat, exce...

  • The quickest way is through whatsapp.Or you can contact us through facebook and ins. You can also email us through our contact page. We look forward to hearing from you! ...

  • Yes.We guarantee that your payment is absolutely safe.

  • All orders are charged in USD. Depending on your credit card or bank, a currency exchange fee may apply. ...

  • We accept all major credit cards and PayPal. ...

  • We've created an interactive lash guide to help you find the perfect pair. Try Lash Guide.

  • Charming Bay Lashes are easy to apply, incredibly natural looking, and can be worn multiple times.They are hypoallergenic and made free from any kind of dyes, leaving a natural black-brown finish. Ea...

  • Our warehouse team will process your return as it's received, and we'll do our best to issue you the appropriate exchange or refund as soon as possible. It's best to provide us with a tracking number for your return or exchange package so we can anticipate your return. If yo...

  • We want you to love your Charming Bay Lashes. But if you’re having second thoughts, we want to make returns as simple as possible.How to return or exchangeSimply contact us within the 14 days period, and we’ll send you a Return Authorization Number (RMA) along with return or exchange instructions.EligibilityFor hygienic reasons, only new and unused items are accepted for returns. A one-time courte...

  • The best way we can earn your loyalty to ensure your satisfaction with every purchase. we will give you a full 14 days to fall in love with your purchase. Should you have any questions, simply contact us and we will be happy to assist you.Return Policy and Warranties:1. All unused items in original condition are eligible for a full refund within 14 day of received. The refund will be credited back...

  • If you've already checked your tracking, please first try to contact the courier that shipped your order was shipped with along with your tracking number, and they will help you investigate and locat...

  • Duties and taxes may apply and must be paid by the client upon delivery....

  • Once your order is shipped, you should automatically receive an email no...

  • Please allow up to 24 business hours for orders to ship once paid.Transit time: 3-5 business days once shipped.Couriers: FedEx&DHL

  • Yes we do. International shipments are shipped from our warehouse, and take 6-14 business days. Please see Shipping Rates & Options for details.