Our warehouse team will process your return as it's received, and we'll do our best to issue you the appropriate exchange or refund as soon as possible. It's best to provide us with a tracking number for your return or exchange package so we can anticipate your return. If yo...

We want you to love your Charming Bay Lashes. But if you’re having second thoughts, we want to make returns as simple as possible.How to return or exchangeSimply contact us within the 14 days period, and we’ll send you a Return Authorization Number (RMA) along with return or exchange instructions.EligibilityFor hygienic reasons, only new and unused items are accepted for returns. A one-time courte...

The best way we can earn your loyalty to ensure your satisfaction with every purchase. we will give you a full 14 days to fall in love with your purchase. Should you have any questions, simply contact us and we will be happy to assist you.Return Policy and Warranties:1. All unused items in original condition are eligible for a full refund within 14 day of received. The refund will be credited back...

If you've already checked your tracking, please first try to contact the courier that shipped your order was shipped with along with your tracking number, and they will help you investigate and locat...

Duties and taxes may apply and must be paid by the client upon delivery....

Once your order is shipped, you should automatically receive an email no...

Please allow up to 24 business hours for orders to ship once paid.Transit time: 3-5 business days once shipped.Couriers: FedEx&DHL

Yes we do. International shipments are shipped from our warehouse, and take 6-14 business days. Please see Shipping Rates & Options for details.